Testimonials

Here are some of the great things our clients have said about SMS Finance…

"Excellent service throughout... Josh knew his stuff when we didn’t and supported us all the way." 

- Shelley 18/12/18

"Josh had wonderful customer care, always making time even if he had to get back to us after hours. Josh would email and call just to check in and we are so grateful for the help from Josh and the SMS team provided. He made our dream come true." 

- Michelle 18/12/18

"Joshua was recommended by a sales rep employed by our preferred builder. At the time we were in the process of finance with another broker and felt we needed to be fair and stick with him. Josh was again recommended when the deal soured. We had the happy ending with Josh. We were particularly impressed with his professionalism with no outlandish promises and a patient sharing of the process. He excelled in communication during the whole process and also had the support of a great team." 

- Douglas 18/12/ 18

"John and the team made the whole refinance process easy. They knew the right lenders to approach and made the application process very straightforward. Would happily recommend them." 

- Mark 18/12/ 18

"Colin, Thanks again for helping us with our second property purchase. We are very happy with your recommendation & service knowing that our needs this time around were somewhat more challenging than the first. I have and will continue to recommend yourself and the team at SMS finance to family, friends & anyone else who will listen. Sean." 

- Sean 18/12/ 18

"Well once again, Colin has taken us through the financial process with much ease. We have used Colin for around 6 years, had some very tight times and he has always helped us thru. Our financal position has improved so much, through Colin's hard work. Thanks Col xxx" 

- Andrew 18/11/ 18

"Colin takes the time to really understand your circumstances and find you the best loan arrangements to suit your needs, I would highly recommend anyone give him a call." 

- Brent 18/11/18

"Very friendly service. It can be difficult to know what needs to happen in the next steps of mortgage applications, the team at SMS made this much easier by explaining the process and regular contact."

- John 18/11/18

"Hi, Colin and the team provide an excellent service, they are friendly and very helpful, are happy to answer any questions and provide all the information you need to make an informed decision. As an investor with over 10 years’ experience I have never met a team that provide as good a service as SMS finance do."

- John 18/11/18

"Thanks for your help in refinancing our home loans the process went well and we are happy with the outcome. I would recommend you to anyone needing your services."

- Julius 18/11/18

"Colin is a professional and personable person, He has excellent knowledge of his products and has helped us get the right loan for our circumstances." 

- Kelvin 18/11/18

"Colin and the team at SMS Finance provide an outstanding service. They left nothing to change to get the best financial outcome available for our particular circumstances. Their communication, accessibility and follow through are outstanding. We couldn’t be happier with the service or outcome we achieved and would without any reservation highly recommend the services to anyone. I'd go so far as to state that everyone should at least get a rate and condition check by Colin, you have nothing to lose and potentially lots to gain." 

- Peter 18/11/18

"Colin was fantastic, he always had time on the phone for us and we never felt rushed or pressured. We were kept informed every step of the way with plain-English updates, so we always knew exactly where the process was at." 

- Stephen 18/11/18

"Colin is a wonderful broker who makes you feel comfortable every step of the way. He keeps you updated regularly and his can-do attitude is very refreshing. If you want smooth sailing and a friendly approachable broker who goes above and beyond then Colin is the only choice."

- Serina 18/11/18

"As first home buyers Josh made myself and my Husband most welcome. Very easy to talk to no pressure at all." 

- Debbie and Andrew 18/11/18

"As first home buyers Josh made myself and my Husband most welcome. Very easy to talk to no pressure at all." 

- Debbie and Andrew 18/11/18

"Josh was really helpful in obtaining our finance. Everything was well explained and easy to understand. His team were in contact with us regularly to inform of any changes and updates. Highly recommend, all round great experience." 

- Eloise 18/11/18

'Josh and his team provided us with exceptional customer service, there communication was excellent and helped keep our stress levels very low. The team went above and beyond to insure we could build our new forever home. Highly recommend Josh and his team at SMS Finance." 

- Peter 18/11/18

"Josh has been an excellent help to me in achieving loan approval quickly and positively. His explanation of the service provided and understanding of my individual case was very helpful and encouraging." 

- Phoebe 18/11/18

"Josh’s service was impeccable. He was very friendly and easy to talk to. He was very knowledgeable and prompt. I couldn’t be happier and would highly recommend him to anyone looking for finance." 

- Robbie 18/11/18

"Josh was great to work with from beginning to end. He helped us through a lot of steps that we didn't really understand or know of and made sure to explain everything well, so that we were always informed."

- Willem 18/11/18

"I would highly recommend Colin and his Team. I have now used three mortgage brokers in the last three years (finance and re-finance) and I can guarantee that I would return to Colin without any doubts. He is responsive, professional and knowledgeable."

- Adam 18/10/18

"My wife and I had been stone walled by another very reputable finance broker and was pigeon holed to have to wait till a single final box was ticked. But a quick call to Colin and things were quickly underway again. Financed and approved within 2 weeks, we honestly wouldn’t have purchased our first home without SMS Finance’s help. The communication from his team is amazing. For this day and age, where it is now the normal, for the client to have to follow everything up, to get call and emails every step of the way, was very impressive and appreciated. On top of the that knowing we could call with any, and all questions was a great help too. We like many have no experience with buying and borrowing, so we liked the offer of support for the unknown. Thank you again to the whole team. :)"

- Christopher 18/10/18

"Colin and his team made the process of refinancing my home a really positive and stress free experience. Being a single mum and refinancing for the first time was quite daunting, Colin really put me at ease and guided me every step of the way. I would highly recommend SMS Finance!"

- Claire 18/10/18

"Very happy with the service provided by the whole team at SMS Finance."

- Dean 18/10/18

"Best company to deal with. They were ahead of us every step of the way! Made everything so easy! Will definitely recommend SMS Finance!"

- Diane 18/10/18

"My wife and I would like to thank you and your team for your help in getting us into our home at this stage of our lives, you were all great to deal with."

- Cheers John and Jo 18/10/18

"Colin and his team at SMS Finance know their purpose within the organisation and as such client satisfaction is excellent as their every need is met. My husband and I have only praise for the service we received from the SMS team."

- Ruth 18/10/18

"Colin and the team at SMS finance were great to deal with, Colin was recommended to us and we are so glad we took their advice to appoint SMS finance to help us purchase our first home. We had some ups and downs throughout the process, but SMS finance kept us up to date and informed and did everything they could to get us the result we needed, in the required time frame. Highly recommend them!"

- Tanya 18/10/18

"Josh was fantastic, keeping his cool and positive attitude though the financing process for my home. His knowledge and connections in this market is excellent and his team took over with consistent good service and effectively got me over the line to be able to own a home!! Thanks guys, much appreciated!"

- Hermina 18/10/18

"Can’t recommend Josh and the team at SMS Finance highly enough. They are very professional, know their jobs inside and out and are always friendly and helpful during the whole process. Looking forward to continuing to use their services in the future!" 

- Jeriah 18/10/18

“Josh and the team made purchasing our first home so easy and stress-free! Would definitely come back to Josh and the team in the future.”

- Derek 18/09/18

“Josh and the team made purchasing our first home so easy and stress-free! Would definitely come back to Josh and the team in the future.”

- Derek 18/09/18

“Josh was great to deal with, he explained our options well, gave us different scenarios, he was flexible in meeting times and kept us informed along the way. Thanks Josh for your professional service.”

- Darren 18/09/18

“Joshua and the whole team at SMS are exceptional.”

- Carey 18/09/18

“Quick turnaround on queries with clear unambiguous advice.”

- George 18/09/18

“Colin and the team at SMS have always delivered for my family and I. 4th loan and counting, with great service and communication every time, thanks guys!”

- Richard 18/09/18

“Colin and his team are amazing, I was only applying for a reasonably low amount of money to purchase my first home but Colin was extremely professional, polite and informative, even to the point he would answer my stupid questions any time of the day, any day. Colin was highly recommended by a friend and now after using him I would recommend him to anybody.”

- Alex 18/09/18

“My son and I were looking at buying a house together to live in. Little did we know what was going to happen. Our first broker didn’t meet our needs as a client and before we realised we were nearing the settlement date. Feeling unhappy and dis-satisfied we were referred onto another broker (SMS Finance) who carried out immediately the necessary requirements for the home loan with successful results! We were even able to meet the due date for settlement. Thank you guys!”

- Debbie 18/08/18

“We were put in a very stressful situation due to poor advice from another financial advisor, however after meeting with Josh and discussing our situation and needs Josh and his team did all they could with the limited time they had to make it work, and thanks to Josh, Caroline and Jacqui at SMS we are now watching our new home being built.”

- Aaron 18/08/18

“Colin has been a massive help with refinancing one of our loans for a much better deal, and also arranging for bridging finance on our new home while we sell our existing home. His knowledge was invaluable and he always personally kept in regular contact with me during the application process. Highly recommend!”

- Sharni 18/08/18

"Colin and his team were fantastic to deal with. They were well informed, on top of the process from beginning to end and kept us informed every step of the way. Couldn’t ask for more!”

- Shane 18/08/18

“Colin and his team provided an outstanding service with great communication and support when we recently updated our loan products. Colin’s knowledge of our loan history and of the products that would suit us was very handy."

- Geoffery 18/08/18

"Being a first home buyer I found it a little daunting on knowing which steps to take, but when I met with Josh he made it effortless. I felt no stress. And if I didn’t understand something, Josh provided all the information I needed. He kept me up to date and would always let me know my next steps to take. Josh always felt approachable and I appreciate all that he’s done. Thank you for getting me the best outcome and helping my dreams come true.”

- Jo 28/07/18

“It’s an absolute pleasure to have done business with you, a true professional with a professional team. All of you worked with the same attitude and that was to give he complete and best service you could. Well done and thank you. We look forward to doing more business with you.”

- Terri 09/07/18

“Thank you for arranging our finance. I found the experience highly professional. Great communication, attention to detail, excellent customer service, friendly, helpful. Would return again and recommend!”

- Peter 11/07/18

“As first time buyers I can honestly say the whole process has been so easy and straight forward. Colin and his unbelievable dedicated team have assisted us at each step making this a exciting time for us rather than a stressful one.”

- Natalie 03/07/18

“Scott Cash provided excellent service. He is great to deal with in terms of communication and product knowledge. I highly recommend Scott for all of your brokerage needs.”

- Samuel 26/06/18

“Colin and his team were absolutely great. They succeeded in getting me a result where others could not: my new home.”

- Julie 25/06/18

“Our experience with Colin was exceptional. I would recommend him to anyone.”

- Melissa 22/06/18

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