Do everything in our power to
- Maintain the highest standards of integrity, honesty, openness, professionalism and confidentiality that you rightly expect from us.
- Deliver friendly, courteous and outstanding service. You will be respected and not taken for granted.
- Meet the deadlines we set with you. We will keep you fully informed about what’s happening with your finance affairs, and complete every task on or ahead of time, so that you never have to chase us.
- Operate on the principle that a problem isn’t solved, or a piece of work finished, until you are 100% delighted. We totally believe that your perception of our performance is always the reality. For that, and other reasons, your feedback is critical to our continuing to innovate and improve.
- Refer our contacts to you where we believe they could benefit from your products and services.
- Provide a service of an exceptional standard.
- Acknowledge any communication you have with us before the end of the trading day (the way we communicate with each other is important to you and therefore to us).
Our clients have been with us for many years and their satisfaction and loyalty is reflected in their continual recommendation of us to their family, friends and associates. SMS Finance has successfully provided finance solutions to many different businesses in a wide range of industries, including:
- Information Technology
- Primary Production
- Professional Practice
- Transport – Fleet Owner
- Transport – Owner Driver