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Testimonials

Here are some of the great things our clients have said about SMS Finance…

 

Survey response for Joshua Carleton from Kirsten:
Overall, how satisfied were you with my services?
Excellent

 
What elements of the service I provided most impressed you?
You were able to get us the loan that the bank told us we couldn’t. How easy you made the whole process and how quickly you got the whole thing together. Your professionalism was outstanding. You always answered the phone when I had a question and rang with the solution almost immediately.

 

Are there any improvements to my service I could make?
No. You are a bloody legend.
Josh’s professionalism was outstanding. He got us the loan we required with the most minimal of drama. I couldn’t recommend his services more highly.

 

Overall, how satisfied were you with my services?
Excellent

 

 

What elements of the service I provided most impressed you?
Quick responses always, able to break things down for first home buyers

 


Matthew


What elements of the service I provided most impressed you?

 

Efficient and professional

How did you hear about me?

Referral from real estate agent.

Customer Testimonial

 

Colin and his team have been super effective in finding solutions to our personal and investment needs. And with none of the issues or extended waiting periods we have encountered with banks directly before using SMS finance. Obtaining finance is now something we stress about less when looking at projects as SMS have made it very smooth. Thanks guys
 

 

Sarah


Overall, how satisfied were you with my services?

Excellent

What elements of the service I provided most impressed you?

 

Communication. Thanks for keeping me informed every step of the way through the entire process

Customer testimonial

Colin was understanding, empathetic and went the extra mile to help me secure my goal of purchasing a property after overcoming previous financial difficulties and losses. Thank you for making my goal a reality, I couldn’t have done it without your knowledge and assistance
I can not recommend SMS highly enough! What an incredible service and made obtaining a mortgage very straight forward. We had just emigrated from the UK and from first contact with Colin to moving in to our lovely new home was 6 weeks…. incredible!

 

– Soo

 

Rating: Overall Excellence

 

Professional with high integrity. Great knowledge of Sunshine Coast and all the elements to assist me in the start of a new venture.

 

Len

 

‘Excellent’

 

“SMS finance provided me with friendly & professional service during every step of my purchasing journey. I have already recommended them to my friends.

 

SMS finance has helped me to achieve my lifelong dream of owning my own home. As a single mother starting from scratch any little win would be helpful.

 

I enjoyed working with Colin. He was always available anytime I needed.”

 


– Fiona

 

“Excellent, everything is great!”

 

“The efficiency and ease to talk to. I always feel as though you all know what you are doing and it’s so nice to know our money is in safe hands.

 

The team at SMS finance are outstanding. Previous dealings I had with mortgage brokers were so stressful and exhausting and I found I was always having to chase them up but not SMS Finance.

 

I always have faith in their knowledge, advice and service. They have saved me so much money on my existing loans and set up new ones as well. They are so professional and friendly and I seek comfort in knowing they will do the right thing by me.

They are clearly seeking long term customers by treating people right rather than trying to make money.

 

Can’t speak highly enough about them.”

 

– Madison

 

Overall satisfaction: Excellent

 

I felt that you were very accommodating and easy to deal with.

Scott from SMS Finance was really easy to deal with. He was always available to answer questions and made the whole process of purchasing our first home a breeze. Thank you very much!
– Karl

 

Overall satisfaction: Excellent

 

The team at SMS Finance are always willing to go the extra mile to make your finance needs possible. Their team is always friendly and approachable and keep you up to date each step of the way.
– Meesha

 

“Excellent.”

 

Colin has been a great broker nothing was too hard for him to sort out and when we had problems with son thought it was sold out in a timely fashion

 

– David
“Excellent.”

The fact that you were willing to talk at any time and responded very quickly to any message we left or sent.

 

– Brendan

 

“Excellent.”

 

Colin and the team at SMS have provided an outstanding service, kept in regular contact with me and responded to any questions promptly and professionally. Well done guys. Keep up the excellent work.
– Steven

 

We would recommend SMS Finance. Their service and professionalism is of a high standard. Thank you SMS Finance for assisting us obtain our home.

 

– Ian and Lue
Col Mason, what can I say, the mad man works just to hard, I told him he better turn his phone off in Bali! BOOM.
– Rob

 

My husband and I have been a client of Colins for around 10 years now. Somehow Colin makes the process so easy and is very re-assurring. He knows your personal requirements and understands what might be best for most people, may not be suitable for you. Outside of our own home, our investment properties are the biggest financial risk we have and it is very comforting to know that we have Colin on our team!
– Nicole
We had always used banks for our finances, but when the banks put our circumstances in their ‘too hard basket’, we were recommended Colin by a friend, and he was able to successfully assist us in finding a institution to fulfil our financial needs and were able to buy the property of our dreams.
– Tania

 

Used clear, plain, calm language. Dealt with the bank and solicitors when we were struggling, always contactable and returned our calls and goes the extra mile.

John took a 200Km round trip to assist us with our mortgage application paperwork, when we had a difficult deadline to meet. I think that speaks for itself.

 

– Lain

Recent Awards
  • Colin Mason - 2016 MPA Top 100 Brokers
  • Colin Mason - Australia's Top 50 Elite Business Writers 2016
  • Top 15 Broker Group of The Year Award 2016 - QLD, NT & NTH NSW
  • 2016 Westpac Broker Business Excellence Awards
  • AFG Top 5 Mortgage Broker in QLD, NT & NTH NSW
  • John McNamara - QLD, NT & NTH NSW Best Broker in Commercial Business 2015/16
  • John McNamara - Commonwealth Bank Diamond Broker 2015
  • John McNamara - QLD Broker of the Year 2013/14 - 3rd Place
  • AFG Queensland Commercial Loan Writer of the Year 2013/2014 1st Place
  • AFG Queensland Broker of the Year 2013/2014 3rd Place
  • AFG Qld Commercial loan writer award 2012/2013 1st Place
  • John McNamara - ANZ Performance Excellence Award
  • AFG Qld loan writer of the year award 2012/2013 1st Place
  • AFG Qld Commercial writer award 2011/2012 1st Place
  • Commonwealth Bank's - number 1 broker in Queensland for business volume, Commercial finance and Equipment finance
  • Westpac's number 3 broker in Queensland for quality and service in Equipment finance
  • Capital Finance's number 1 broker in Queensland for quality and service in Equipment finance
  • ANZ Awarded to John McNamara In recognition of Performance Excellence 2013
  • John McNamara - 2nd Place QLD Loan Writer of The Year 2012/13
  • John McNamara - 1st Place QLD Commercial Writer Award 2011/12 & 2012/13
Contact Us

Maroochydore Office:
Suite 13 The Sebel
20 Aerodrome Rd
Maroochydore QLD 4558

Postal Address:
PO Box 56
Cotton Tree QLD 4558

Free Call 1800 002 311

Phone (07) 54 300 900
Fax (07) 54 300 999